Privacy Policy

AC Superheroes Privacy Policy

AC Superheroes operates the acsuperheroestx.com website, which provides the SERVICE.

This page informs website visitors about our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the AC Superheroes website.

If you choose to use our Service, you agree to collect and use information about this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at acsuperheroestx.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information your browser sends us, called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information. Thus, we will not sell or rent your information to any third party and we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Our Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please get in touch with us so we can take the necessary actions.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Update for SMS Communication

Data Collection and Usage

We collect personal information, including phone numbers, to provide SMS communication services for marketing, customer support, and updates regarding our products and services. By providing your phone number, you consent to receive text messages from us.

Consent to Receive SMS Messages

By submitting your phone number, you expressly consent to receive SMS text messages from us, including messages regarding your account, notifications, promotions, and other marketing communications. You can opt out of receiving these messages at any time by following the unsubscribe instructions provided in each message or by contacting us directly. By using our site or online services you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically meet any legal requirements for “written” communications or notifications.

Sharing of Information

We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data and use it solely for the purpose of delivering SMS services.

Security of Your Information

We take reasonable measures to protect your personal information, including your phone number, from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

User Rights

You have the right to access, correct, or delete your personal information. If you wish to review, update, or delete your data, please contact us at [contact@acsuperheroestx.com].

Message Frequency and Costs

The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred as a result of receiving SMS messages from us.

How to Opt Out

If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at [contact@acsuperheroestx.com] to request removal from our SMS list.

What Our Clients Say

Hear from our satisfied customers about their experiences.
Lucas arrived promptly time that he quoted to the Wonderful job. I am very satisfied with the job that he did and explained everything to me and set me up with a great product. He was very attentive to my needs showing me how to work this controller thank you very much, Lucas I rate you 100% highly recommend him. I am a senior citizen and I was treated with total respect thank you very much. Lucas once again I recommend you 100%.
Emilia C.
As a seasoned professional in the HVAC industry, I can confidently say that Lucas and his team are top-tier experts. They are dedicated to resolving HVAC and indoor air quality issues with precision and efficiency. Whether for residential or commercial projects, I highly recommend this company for all your heating, air conditioning, ventilation, and indoor air quality needs.
John C.
AC superhero’s came recommended to us from a friend. We hired them in an emergency situation 2 years ago, they were great! Connor  Harpole now does all of our maintenance, we have not had one issue since. They are always on time and do what they say! 10 out of 10.
Nicole H.
Truly lives up to their name! Our furnace went out just days before a big freeze, and with two under two I was worried for the safety of my family. I called up AC superheroes on a Saturday and they were here Sunday morning to figure out the problem. The speed and efficiency that they install the new system was amazing. The price was better than what other people would have quoted Us in the past. If I have any other problems with my AC, I'm calling Lucas!
Brian S.
Most professional service I’ve engaged with. Excellent communication from the first phone call. Had an entire AC/furnace system replaced, price was competitive, and the team that executed the replacement was so conscientious that I feel like I got a deal. Highly recommend for periodic maintenance and for full system upgrades.
B. H.
Lucas - Owner & Partner personally came to my house to check out the AC units after many power surges because of a bad breaker. I was very concerned that the units were damaged but he assured me that everything was OK.No charge on this trip. The best AC company that I have ever dealt with.Thanks to The AC SuperHero Team
Bruce G.
Ordered their flagship Infiniti series + air purifier last minute. They were able to schedule and complete the install the very next day. On time, clean, organized, efficient, friendly, and professional. Answered all our questions and concerns along the way. They are now are go to HVAC folks for maintenance and all. Highly recommended.
James H.
Our 2nd A/C unit died on us and Lucas was the only one we called. He and his team are 100% dependable and always on time. They worked with us on pricing, got the unit installed quickly and left the job site spotless. Couldn’t ask for better service!
Karen T.