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Accessibility Statement

Accessibility Statement

Accessibility Statement For AC Superheroes

This is an accessibility statement for AC Superheroes.

Measures to Support Accessibility

AC Superheroes takes the following measures to ensure accessibility of ciwebgroup.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

‍The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. AC Superheroes is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of AC Superheroes. Please let us know if you encounter accessibility barriers on AC Superheroes:

We try to respond to feedback within 2 business days.

‍Technical Specifications

Accessibility of AC Superheroes relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of AC Superheroes, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.‍

Known limitations for AC Superheroes:

  1. Comments from Users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived Documents: They might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact (512) 734-4507 for support.

Assessment Approach

AC Superheroes assessed the accessibility of AC Superheroes by the following approaches:

  • Self-evaluation

What Our Clients Say

Hear from our satisfied customers about their experiences.
Lucas arrived promptly time that he quoted to the Wonderful job. I am very satisfied with the job that he did and explained everything to me and set me up with a great product. He was very attentive to my needs showing me how to work this controller thank you very much, Lucas I rate you 100% highly recommend him. I am a senior citizen and I was treated with total respect thank you very much. Lucas once again I recommend you 100%.
Emilia C.
As a seasoned professional in the HVAC industry, I can confidently say that Lucas and his team are top-tier experts. They are dedicated to resolving HVAC and indoor air quality issues with precision and efficiency. Whether for residential or commercial projects, I highly recommend this company for all your heating, air conditioning, ventilation, and indoor air quality needs.
John C.
AC superhero’s came recommended to us from a friend. We hired them in an emergency situation 2 years ago, they were great! Connor  Harpole now does all of our maintenance, we have not had one issue since. They are always on time and do what they say! 10 out of 10.
Nicole H.
Truly lives up to their name! Our furnace went out just days before a big freeze, and with two under two I was worried for the safety of my family. I called up AC superheroes on a Saturday and they were here Sunday morning to figure out the problem. The speed and efficiency that they install the new system was amazing. The price was better than what other people would have quoted Us in the past. If I have any other problems with my AC, I'm calling Lucas!
Brian S.
Most professional service I’ve engaged with. Excellent communication from the first phone call. Had an entire AC/furnace system replaced, price was competitive, and the team that executed the replacement was so conscientious that I feel like I got a deal. Highly recommend for periodic maintenance and for full system upgrades.
B. H.
Lucas - Owner & Partner personally came to my house to check out the AC units after many power surges because of a bad breaker. I was very concerned that the units were damaged but he assured me that everything was OK.No charge on this trip. The best AC company that I have ever dealt with.Thanks to The AC SuperHero Team
Bruce G.
Ordered their flagship Infiniti series + air purifier last minute. They were able to schedule and complete the install the very next day. On time, clean, organized, efficient, friendly, and professional. Answered all our questions and concerns along the way. They are now are go to HVAC folks for maintenance and all. Highly recommended.
James H.
Our 2nd A/C unit died on us and Lucas was the only one we called. He and his team are 100% dependable and always on time. They worked with us on pricing, got the unit installed quickly and left the job site spotless. Couldn’t ask for better service!
Karen T.
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